Get started in the mobile app

What you will accomplish

You will sign in, use native navigation, open Account, and understand when the web application is required.

Who can do this

Invited Owners, Admins, and Members can use iOS or Android when their workspace is provisioned.

Before you start

Install the Birdseye mobile app build provided for your organization and use the invited email address.

Sign in and navigate

1. Open Birdseye.
2. Tap the sign-in action.
3. Complete authentication.
4. If prompted, complete the app-unlock step.
5. Use the bottom tabs to move among the available Home, Views, Workflow, Signals, and Ask surfaces.
6. Tap the header avatar to open Account.

Check your account

1. On Account, read the workspace name.
2. Read your email and role.
3. Under Appearance, tap Light or Dark.
4. Under Notifications, read this device's enrollment status.
5. Tap Help Center to open the help site for the same deployed environment.

Understand mobile limits

Some administration and creation workflows are web-only. In particular, mobile Watch Tower is read-only and shows the latest scheduled evaluation. When the app tells you to use the web, open the Help Center and follow the Web-badged guide.

Expected result: after sign-in, the app shows the tabs and account context permitted for the active workspace rather than a generic browser page.

Troubleshooting and recovery

• Authentication returns to sign-in: confirm the invited email and network connection.
• A tab is missing: availability depends on access and workspace configuration.
• Notifications are blocked: use the Account action to open device settings when shown.
• You are in the wrong workspace: verify Account and use the available workspace switcher.

Related articles

• Use Home and Views on mobile
• Use Signals and push notifications on mobile
• Use Ask and Account on mobile