Help Center

Sign in, understand your workspace, confirm your data scope, and choose your first task.

Create a workspace and follow the correct onboarding path for your industry.

Find Home, Views, Workflow, Tracks, Signals, Ask, Config, and account tools.

Learn why people can see different rooftops, tracks, controls, and plan-gated features.

Sign in, use the tab bar and header, unlock the app, and open your account.

Read the executive summary, goals, trends, signals, and track cards on Home.

Open a track, change its range, search and filter records, and inspect a row.

Review current inventory, find a vehicle, read its history, and start or control recon.

Switch workflow collections, use the board or list, and move a record to another stage.

Search and filter the inbox, open a Signal, collaborate, and record what happened.

Ask a grounded question with text or voice and understand what the answer can use.

Upload one supported file, review its mapping, generate a report, and share it safely.

Copy your referral link and understand pending and earned referral credit.

Update personal details and preferences, review access, browse help, or file a ticket.

Select a track, range, and filters, then build a pivot to examine the data from another angle.

Change personal KPI visibility or tailor the shared dashboard as an administrator.

Create a segmented baseline watch, understand breaches, and find its alerts in Signals.

Read historical acquisition lanes and switch between retail, trade, and recommendation views.

Set organization or rooftop targets and understand how actual results compare with them.

Choose the correct connection method and understand tracks, mappings, rooftops, and run status.

Create a file connection, map columns, preview rows, and inspect import results.

Create, test, run, and troubleshoot an SFTP connection and its file schedule.

Configure authentication, record paths, pagination, incremental sync, and polling.

Connect a GA4 property and rooftop so website metrics can sync into Birdseye.

Choose a track and rooftop, paste a sheet link, and approve read-only or two-way access.

Create an integration API key and use it with the Birdseye Zapier app.

Create a signed endpoint, copy its one-time credential, and map pushed records.

Review corrections waiting to return to a connected system and approve eligible changes.

Use health status, tests, previews, mapping warnings, quarantine results, and run history.

Invite a teammate and control their role, rooftops, and track aspects.

Add, rename, configure, or deactivate the top-level operating scopes in a workspace.

Enable push, choose delivery preferences, manage devices, and review delivery health.

Add or adjust advanced fields and metrics for an existing workspace board.

Review the current subscription, manage payment details, or follow an upgrade path.

Provide the systems, feeds, rooftops, and operational details Birdseye needs for setup.

Read the mobile dashboard, open Views, select tracks, change ranges, and customize cards.

Review scheduled Watch Tower results and understand the mobile Buy Board preview.

Open workflow tracks, expand stations, inspect a record, and move it when permitted.

Open the bell, filter Signals, act on a Signal, and troubleshoot push permission.

Ask a question, review your workspace and role, change appearance, open Help, or sign out.